Customer journey mapping
Understand every step a customer takes, from first contact to loyal repeat buyer.
Stakeholder & customer interviews
Journey stage mapping
Touchpoint & friction analysis
Visual journey map
Improvement recommendations
From 18K ETB
Why choose this solution?
We map out your customer's journey across every touchpoint, awareness, consideration, purchase, and retention, identifying friction points and missed opportunities along the way. This gives you a clear visual reference for where marketing, sales, and service efforts should focus.
Proven Results
Campaigns focused on measurable business growth.
Fast Turnaround
Most projects begin within a few business days.
Experienced Team
Specialists with real-world industry experience.
Built on tangible results.
Marketing shouldn't feel like a gamble. That's why we focus on delivering clear value, transparent pricing, milestone-based payments, and measurable outcomes before asking for long-term commitments.
See our process
Available packages
Core Journey Map
Perfect for businesses just getting started.
ብáˆÂ 18 ሺ
- Stakeholder & customer interviews
- Journey stage mapping
- Touchpoint & friction analysis
Most Popular
Journey Map + Interviews
Ideal for growing businesses ready to scale.
ብáˆÂ 20 ሺ
- Stakeholder & customer interviews
- Journey stage mapping
- Touchpoint & friction analysis
- Visual journey map
Full Journey Audit
Built for established brands with advanced needs.
ብáˆÂ 30 ሺ
- Stakeholder & customer interviews
- Journey stage mapping
- Touchpoint & friction analysis
- Visual journey map
- Improvement recommendations
Frequently Asked Questions
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Grow with Awaj ET. 🌱
Business growth starts with the right partner. Meet with our team and discover a strategy tailored to you.
8+
Years in Business
15+
Industry Experts
60+
Proven Solutions
700+
Winning Campaigns
Customer journey mapping
From 18K ETB